0755-2955 6666
0755-2955 6666
Mailbox : info@optfocus.com
language:English

FAQ

Date: 2019-02-15
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Q: Are you manufacturer or trading company?

A: Manufacturer, and industry network total solution provider.


Q: Do you accept ODM or OEM?

A: Yes. We provide customized service for our clients.


Q: What’s the payment type ?

A: T/T, L/C,Western Union, Money Cram, Credit Card, Alipay, Cash.


Q: What’s the accepted delivery terms ?

A: EXW, FOB, CIF, FAS, CIP, FCA, CPT, DED, Express Delivery.


Q: How about shipping time?

A: Within 3-15 days after receiving full payment , but if you need OEM/ODM, the shipping time depends on the specific specifications of the product.

 

Q: How about after-sales service?

A: We are 7*24 hours online and respond to user's field device problems in time.  


Q: How much charge voltage can reach?

A: Battery charging voltage should be 13.8V only high charging and low cutoff 10V.


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Tel: +86-755-26511956/26511958
Fax:+86-755-26511958
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